Shipping policy

Last Updated: 17 July 2026

Thank you for shopping with Biotrion.

Order Processing

• Handling Time: 2 business days
• Orders are processed Monday to Friday, excluding UK public holidays.

Delivery

Estimated delivery time is 3–5 business days after dispatch.

Delivery estimates may vary due to courier delays, weather conditions or peak periods.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number.

Delivery Address

Please ensure your delivery details are correct before placing your order.

Biotrion cannot be responsible for delivery delays caused by incorrect address information.

Lost or Damaged Parcels

If your parcel is delayed, lost or arrives damaged, please contact our customer support team for assistance.